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62 Threadneedle St, London EC2R 8HP, United Kingdom

Privacy Policy

This Privacy Policy explains how Monument Alliance collects, uses, stores, and protects information provided by users accessing the platform, investor portal, and funding-related services.

Privacy Notice: By using the Monument Alliance platform, website, investor portal, or related services, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

Monument Alliance may collect personal, financial, technical, and communication-related information from users interacting with the platform.

Collected information may include:

  • Full name
  • Email address
  • Phone number
  • Residential address
  • KYC identification documents
  • Wallet information
  • Transaction records
  • Project funding documentation
  • Login and device information
  • Communication history

2. How Information Is Used

Monument Alliance may use collected information for:

  • Account registration and authentication
  • KYC and compliance verification
  • Processing deposits and withdrawals
  • Managing investment participation
  • Reviewing project funding requests
  • Providing customer support
  • Fraud prevention and platform security
  • Improving operational services
  • Legal and compliance obligations

3. KYC and Verification Data

Users may be required to upload identity documents, proof of address, and other verification information through the investor portal. Verification data may be reviewed for security, compliance, fraud prevention, and account protection purposes.

4. Transaction Information

Monument Alliance may retain records relating to wallet activity, deposits, withdrawals, investment participation, funding submissions, and account history for operational and compliance purposes.

5. Project Funding Submissions

Project owners submitting funding requests may provide business information, contracts, financial projections, ownership records, project descriptions, and supporting documents. Such information may be reviewed internally for due diligence and partnership consideration.

6. Cookies and Technical Data

The website and investor portal may collect technical information such as:

  • Browser type
  • IP address
  • Device information
  • Session activity
  • Access timestamps
  • Usage behavior

Cookies or similar technologies may be used to improve platform functionality, session management, and user experience.

7. Data Protection

Monument Alliance implements reasonable administrative, technical, and operational measures intended to help protect user information against unauthorized access, misuse, alteration, or disclosure.

However, no internet-based platform can guarantee absolute security.

8. Sharing of Information

Monument Alliance does not sell user personal information. Information may only be shared where necessary for:

  • Compliance obligations
  • Fraud prevention
  • Legal requirements
  • Security investigations
  • Operational service providers
  • Payment processing support

9. Third-Party Services

The platform may interact with third-party providers such as hosting services, communication services, analytics providers, payment processors, or infrastructure tools. Monument Alliance is not responsible for the privacy practices of external third-party services.

10. Data Retention

User information, verification records, transaction history, and communication records may be retained for operational, compliance, security, legal, or administrative purposes.

11. User Responsibilities

Users are responsible for ensuring the accuracy of submitted information and for maintaining the confidentiality of their account credentials and access details.

12. International Access

Users accessing the platform from different jurisdictions acknowledge that information may be processed or stored through infrastructure and operational systems supporting Monument Alliance services.

13. Policy Updates

This Privacy Policy may be updated periodically to reflect operational, legal, technical, or compliance-related changes. Continued use of the platform indicates acceptance of updated terms.

14. Contact Information

For privacy-related inquiries, contact Monument Alliance at:

Email: info@monumentalliance.online
Phone: +44 7830 779464
Address: 62 Threadneedle St, London EC2R 8HP, United Kingdom